Register a q99live Account From Your Phone
Registering at q99live takes your mobile number, a one-time code and a password you choose, and it ends with an account wallet that only you can open.
Getting Help With Your Account
A code fails late at night and the last thing you want is a form that loops. Our support sits inside your account, so the chat opens with your account number already attached — you don't retype it. Use it for SMS codes that never arrive, a verification file that bounces back, or a transfer that hasn't shown in your wallet yet. Signing in on a replacement handset starts there too, usually with a number change request.
What the Sign-Up Form Asks For
Before you fill anything in, here is what the form asks for. A mobile number, a password, and later a few profile lines — nothing you can't pull from your own handset. Enter the number, tap send, then type the six-digit code that comes by SMS and set a password you don't use anywhere else.
The screen moves on once both match. Signing in after that takes the same number and password, and a fresh code when the device is new. That second check is there so a leaked password alone can't open your wallet. Expect an identity check before your first withdrawal. We ask for a document photo and
a selfie match, and the file stays pending until it clears. Do it early rather than on payout day, because a cleared file keeps the cash-out path short. One account per person. Sign-ups that reuse a verified number are blocked at the form, and we close accounts where a wallet is shared with someone else.
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Number comes first Your mobile number is the account key. We send a six-digit SMS code to it, so keep the handset you actually carry beside you while the form is open.
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Wallet you control The account wallet opens with your registration and holds your balance apart from the lobby. You set a wallet PIN, and every deposit and withdrawal passes through that screen.
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Known devices Familiar devices sign in with number and password. A new phone always adds the SMS step, which is why losing a handset does not hand your balance to a stranger.
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Verify early Upload your document and selfie before you plan a withdrawal. A cleared file means the payout request moves without a second pause for paperwork.
Account
Before you fill anything in, here is what the form asks for. A mobile number, a password, and later a few profile lines — nothing you can't pull from your own handset. Enter the number, tap send, then type the six-digit code that comes by SMS and set a password you don't use anywhere else. The screen moves on once both match. Signing in after that takes the same number and password, and a fresh code when the device is new. That second check is there so a leaked password alone can't open your wallet. Expect an identity check before your first withdrawal.
Explore the LobbyYour details are encrypted for secure account access.
Security Checks Behind Every Sign-In
Your password and your money sit behind more than one check. Sign-in pages run over an encrypted connection, so the number and password you type are not readable in transit. Wallet actions ask for a PIN that we don't store as plain text. Identity verification ties a name and a face to the account before any payout leaves it. Spending controls are yours to set on the wallet screen, and you can switch them whenever you need to.
Encrypted sign-in
Registration and sign-in pages run over an encrypted connection, so your number and password are not readable while they travel between your phone and us.
Identity match
One name, one document, one face. Before a payout leaves the wallet, the file you upload is compared with the account name you registered under.
PIN on every move
Wallet actions ask for a PIN kept separate from your sign-in password. Two credentials mean a code read over your shoulder does not empty the balance.
Data kept tight
Profile data stays on our side for account handling and verification only. Ask support to close your account and the wallet is frozen along with it.
bKash, Nagad and Rocket in Your Wallet
Your wallet screen is where registration turns into a funded account. Once the SMS step clears, choose bKash, Nagad, Rocket, Upay or bank transfer and follow the prompts. For bKash and Nagad you send to the number shown, then approve with your PIN inside your own app; Rocket works the same way through its app. You confirm each transfer yourself, and the balance appears in your account wallet, not on a third-party page.
bKash
The wallet many of our sign-ups reach for first. You send to the number the page shows, approve with your PIN inside the bKash app, and the amount appears in your account wallet.
Nagad
Same pattern as bKash. You send from your Nagad app and confirm the transfer on your own handset; we never ask you to type your wallet PIN on our pages.
Rocket
Rocket suits anyone already holding a balance there. Choose it at the wallet screen, transfer through the Rocket app, and keep the sending number matching the number you verified.
Upay
A fourth wallet for those who prefer it, handled like the rest. Pick Upay, complete the transfer in the Upay app, and watch the balance line update on your wallet screen.
Bank Transfer
For bigger amounts, move money from a bank account instead. The wallet screen lists the details to use, and the sender name should match the name on your verified account.
Sign-Up Questions Bangladesh Readers Ask
Most of what we get asked after a failed sign-up is about the SMS step or the identity file. Both are simple to sort if you know the order: verify the number, set the password, then upload documents before the first withdrawal. Anything else — a dead handset, a transfer that missed the balance line, a shared wallet — goes to support in the chat inside your account.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.